Shipping policy
Liquid Memories
At Liquid Memories, every fragrance is carefully prepared and packaged to ensure it arrives safely and in perfect condition. Below you will find our shipping details.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During peak periods, processing times may be slightly extended. You will receive a confirmation email once your order has been dispatched.
Shipping Times
Estimated delivery times:
Domestic orders: 1–3 business days
International orders: 5–12 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
We may offer free shipping on qualifying orders. Any promotional shipping offers will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
International Shipping & Customs
For international orders:
Customs duties, taxes, and import fees are the responsibility of the customer.
We are not responsible for delays caused by customs authorities.
Please check your local regulations regarding fragrance and alcohol-based products before ordering.
Incorrect Address
It is the customer’s responsibility to provide accurate shipping information.
If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 48 hours of delivery at:
[info@liquidmemories.nl
Include your order number and photos (if applicable), and we will assist you as quickly as possible.
Thank you for choosing Liquid Memories.
Capture the moment. Wear the memory.