Refund policy
Liquid Memories
At Liquid Memories, every fragrance is created to capture a moment and turn it into something you can wear. Because scent is deeply personal and our products are crafted with care, we maintain a clear and thoughtful return policy.
Please review the details below before initiating a return.
Returns
Not satisfied with your purchase? No problem! You can request a return within 30 days of receiving your order.
How does the return process work?
- Log in to your account on our website
- Go to your order history and select the order you want to return
- Fill out the return form and indicate which products you want to return and why
- You will receive a return confirmation from us with instructions and a return label
- Send the product(s) back in the original packaging
- After receiving and inspecting the return, we will process your refund within 5-7 business days
Conditions:
Products must be unused and in their original condition
Keep your proof of purchase
Return shipping costs are the responsibility of the customer, unless the product is defective
Do you have questions about your return? Please contact us at [your contact details].